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AI Receptionist
A multi-call concurrency voice agent that handles inbound calls, books appointments, and answers FAQs with cost-aware scaling.
Architecture Highlights
System architecture
- Voice pipeline with concurrency controls and fallback routing.
- Integration layer for calendars and CRM systems.
- Cost controls with adaptive model selection.
Problem → Solution
Clear outcomes with a compliance mindset.
Businesses miss calls and spend on staffing without scalable automation.
An AI receptionist platform that routes calls, schedules appointments, and provides compliant call handling.
Features
- Appointment scheduling and FAQ knowledge base.
- Multi-call concurrency with SLA monitoring.
- Compliance-first call recording and audit trails.
Tech
Node.jsNext.jsTelephony APIsPostgreSQLDocker
Impact
- Reduced missed calls and improved customer responsiveness.
- Prepared architecture for enterprise-grade compliance requirements.
Screenshots
Screenshots will be added after product updates.